SHIPPING:
Most orders ship via USPS Priority Mail or UPS. Orders except custom or personalized items will ship within three bizness days of ordering! EGGSELLENT!
If you need something faster, please make a note in the comments box when you place your order; and Lulu will get on a horse and ride as fast as possible to deliver it. HAHAHA that is a joke.
Or, you can contact us by clicking HERE and let us know when you need it and we can tell you the estimated shipping charges and approximate delivery date!
PLEAZE NOTE: Orders going to Alaska, Hawaii, APO and FPO, the US Territories, or countries outside the U.S. may be subject to additional fees and cannot be processed via the website at this time. Please contact us to place your order by clicking HERE. Be sure to include your phone number and email address.
Becuz personalized items are made to order, pleaze allow 3-4 weeks for your order to ship. It would be faster if we had opposable thumbs. Pleaze allow 2 weeks for your custom jewlery jewerely jewelry order to ship since we are making special things!
RETURNS:
We can't take personal / custom items back unless we have made a mistake on our part with the personalization or customization. If we made a mistake, a replacement on the product you ordered will be promptly redone and shipped immediately!
Other than personalized / custom items, if you are not completely satisfied with your order, we will accept a return within fourteen days after you received the item for a complete refund, minus shipping costs.
DAMAGED PRODUCTS:
Damage must be reported immediately upon receipt. Customer must keep the original carton and packing for inspection by carrier. Please contact us for instructions before returning the damaged item using our online contact form. |
